Paul Lin, Chair, AmCham Shanghai Marketing and Media Committee
The future of the Chinese consumer is fascinating yet complex. Post COVID19, China has accelerated an already future-forward consumer to greater dependability and reliance on services. Their needs and behavior have evolved into a deeper level of functional and emotional connection. What do brands need to do to keep up and guide their customers for brand growth? In this panel, we will discuss the evolving Chinese mindset, and how organizations can evolve their marketing and business IQ to drive profitability.
China has emerged as the world’s omnichannel capital and a global testing ground for brands and campaigns, but in the post-COVID-19 era, is this still the path forward? With so many touchpoints online and offline, is true omnichannel even possible? How can brands extend their online and offline footprint and take advantage of crossovers and brand collaborations to tap into new audiences? The ultimate goal is to provide value and seamless user experience no matter what marketing channel the brands choose for themselves. In this panel, we’ll discuss how B2B, B2C, and the retail shopping experience will evolve for the future and learn about how brands and marketers can prepare accordingly.
Alibaba Cloud will introduce Data Middle Office (DMO), the latest data and tech solution for both business and marketing functions. This will include actual cases of users to demonstrate how harnessing data brings value to the retail industry. Publicis Media will co-host the session to showcase what they have been working on with DMO and how the solution they came up with has been applied for their clients.
In this workshop, Clement, the General Manager of 31Ten, will walk the audience through the latest findings of their report, which is called the WeChat Bible. This guide contains the most recent insights and findings on the ecosystem of WeChat mini-programs and on how to prepare the brands and their marketing teams for boosting their brand growths and consumer engagements. Over the past year, 31Ten has released more than 20 WeChat mini-programs for various international brands and Fortune 500 companies. 31Ten will condense their experience, knowledge, and learnings from the market, as well as the best practices on how to make your WeChat mini-program a future success in this session.
Miro will walk you through the widely popular social commerce and wrap up a detailed workshop on how to build your brand, content, and sell on RED (Xiaohongshu). She will especially focus on niche foreign brands that are new to China. You will surely get a handful of takeaways and practical tips from real case studies.