With over two decades of expertise in operations, business development, and sales within the luxury hotel and serviced apartment sector, Elain Heng has held key leadership roles including Operation Director, General Manager, and Sales Director across various prestigious establishments in Shanghai and Suzhou. Her specialization lies in pre-opening initiatives, operational excellence, sales and marketing strategies, comprehensive market analysis, sales strategy formulation, projection analysis, meticulous owner relationship management, adept team leadership, establishment of standard operating procedures (SOP) and policies, as well as rigorous quality control measures.

Kelly Piao has over 14 years of experience in sales & marketing function in leading serviced apartment operators and worked as head of property marketing and leasing for Ascott and Fraser. As Operation Director of Greystar China, She is responsible for leading a combined department of property operations and leasing/marketing for the China . Kelly Piao is a graduate from Xi’an International Studies University, finished EMBA program in Montpellier university and Leadership school in University of Shanghai for Science and Technology is fluent in Chinese, Korean, Japanese and English.

Mr To is the Vice President, Head of Capital Raising at Vlinker.

Mr To has more than 10 years of experience in real estate investment and fundraising, and now oversees the fundraising and investment management at Vlinker. Prior to joining Vlinker, Mr To was with M3 Capital, where he conducted real estate transaction advisory services to the world’s leading institutional investors and real estate developers. Earlier in his career, he worked in China Life Investment and Bank of America Merrill Lynch.

Mr To graduated from the University of California, Berkeley with a Bachelor of Arts in Economics.

James Macdonald was appointed as Head of Savills Research, China in 2007. He has the overall responsibility to ensure the successful delivery of research across mainland China, advise key clients and stakeholders of the latest market trends and future business opportunities as well as expand the adoption of technology systems and develop thought leadership.

Savills China Research Department is the backbone of Savills’ operations in China. By compiling much needed knowledge and support for our agency departments, Savills Research provides the leading edge needed in China’s increasingly competitive real estate market.

On an ongoing basis, we monitor a multitude of aspects within the various sectors of the property market—office, retail, residential, investment and hospitality. By compiling premium quality data, we enable ourselves and our clients to gain useful insights into China’s market dynamics.