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As China’s economy tightens, U.S. companies are focusing more on building local teams capable of developing and executing strategies specifically designed for the nuances of the Chinese market. One of the biggest challenges, however, is the local team’s ability to communicate and get buy-in from their U.S. colleagues. This results in miscommunication and delays which ultimately impact the local team’s ability to get things done.

In fact, there are many cases where famous MNCs have failed, only to have a local competitors succeed with nearly the exact same model. Think of Uber vs. Didi or Alibaba vs. Ebay to name a few. What can MNCs learn from these examples to ensure success with their local teams?

At ILE, we believe that a critical factor is building a local team that knows how to navigate in China, but enabling them with the global communication skills they need in order to align the entire organization.

In this interactive seminar, one of ILE’s star coaches will share her experiences helping Chinese business professional to drive results through effective communication skills. She will cover the four most common pain points faced by a Chinese professional working in an MNC:
  • Social collaboration: why a Chinese lead engineer struggled to create lines of communication in social settings with other (non-Chinese) stakeholders, and how he overcame this challenge;
  • Indirect & direct communication: why the global team at a Fortune 500 manufacturing company didn’t buy into the China team’s strategy for expansion within the Chinese market, and how they were eventually convinced;
  • Teleconferencing: why local managers are reluctant to speak up during international conference calls, and how the team leader solved this problem;
  • Pronunciation: the little mispronunciations that were a big barrier for the VPs’ ability to influence others

About ILE
ILE, or International Learning Enterprises, is the leading online learning platform designed to support individuals and organizations in developing skills for global business success. Our mission is to enable people through learning. Our goal is to help working professionals achieve their highest career aspirations and help them learn faster and better through our unique business solutions. Our vision is 100 million success stories of people learning.

Agenda

2:00 PM - 2:30 PM
Registration and Networking
2:30 PM - 3:00 PM
Presentation by Susan
3:00 PM - 3:30 PM
Online Learning Program introduction by ILE
3:30 PM - 4:00 PM
Q&A

Speakers

  • Susan Solomon

    Susan Solomon

    Susan has a BA in English magna cum laude Phi Beta Kappa from Wells College. She earned a Masters and PhD in English from The University of Birmingham, England. She is CELTA certified by Cambridge University to teach English to speakers of other languages. In addition Susan is a Certified Professional Co-active Coach and has coached numerous American business executives.

    Her 10 years of teaching combines with 15 years of business experience in corporations, start-ups and entrepreneurial ventures. This broad background allows Susan to share her insights into both the theory and practice of business.

    Susan’s experience includes sales, marketing, product development and project management, and she has been an executive level manager. She is an award-winning publishing consultant, having produced over 20 best sellers on computer technology. After her publishing career, Susan started Solomon Communications to train business people on writing, presenting, leading, managing, coaching, negotiating, and resolving conflict and other skills. During this time, she also taught these subjects in university schools of business, such as San Francisco State, Western New England and Hartford Universities. Finally, she had a successful political career as Mayor of Sedona, Arizona.

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Tickets

Standard Ticket
Standard Price Complimentary

Registration

To register for this event, please RSVP online. For more information, please contact Kelly Deng at (+86 21) 6279-7119 ext. 4580 or email kelly.deng@amcham-shanghai.org.

Interested in introducing your products or services to AmCham Shanghai members through Spotlight Session? Please contact Zoe Zhang at (+86 21) 6279-7119 ext. 5667 or email zoe.zhang@amcham-shanghai.org for detailed information.

What is a Spotlight Session? A Spotlight Session is a promotional platform for companies to introduce products and services to interested AmCham Shanghai members. The sessions are conveniently held at AmCham Shanghai's offices and attendance is FREE.