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This session helps the participant to:
  1. Understand how do I look in other people’s eyes: ‘First Impression’ interactive exercise
  2. Analyze Effective Communication Model and how to remove communication obstacles
  3. Communication Four Channels: CARE Model

Session Outline

Are you listening?
  1. Effective communication: how does it work?
  • Listening, summarizing, in-depth questioning
  • Giving and receiving feedback
2.  Non-verbal communication

Communication through dimensions
  1. Communication Four Channels
  2. Theory and Exercises

Sharing with impact!
  1. The model of Leary’s rose – theory and practice
  2. Formulating a personal communication statement

Wrapping it up
  1. Summarizing what we’ve learned
  2. Setting your SMART goals
Who Should Attend?
Functional managers who are looking to improve their communication skills

Agenda

8:30 AM - 8:45 AM
Registration
8:45 AM - 11:00 AM
Session Starts
11:00 AM - 11:05 AM
Tea Break
11:05 AM - 12:30 PM
Session Ends

Speakers

Tickets

Member Ticket
Member Price RMB 360
Employee Ticket
Standard Price RMB 550
Non-Member Ticket
Standard Price RMB 1,000

Registration

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
  • For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Tina Zhang at (86 512) 6999 5295 or email Suzhou@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Tina Zhang at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.
*What is Training Credit?
As an extra offer to all AmCham Shanghai members, each member will be granted with ONE Training Credit with their valid membership term. Members are able to use the Training Credit to register for the training session they are interested in, free of charge. The Training Credit can only be used by the member him/herself. The Training Credit is not transferrable or refundable for cash.