Various problems in business arise from misunderstandings. Research shows that a team of 100 ppl spends an average of 17.5 hours per week clarifying misunderstandings from ineffective communication. Ineffective communication increases cost, while effective communication leads to high-performance team and better business results. Therefore, effective communication is no longer just a "nice to have" soft skill, but a "must-have" for high performance teams.

This information session will share effective communication skills to help corporates reduce communication costs and build high-performance teams. Professionals who need intensive communication at work are welcome to participate, such as project managers, event coordinators, executive assistants, salespeople, HR, etc., and whoever interested in high-performance team communication skills.

     在快节奏的工作环境中,许多业务问题都是由于误解产生的。研究表明,在一个100 人的团队中,平均每周花费17.5小时用于澄清误解,而这些误解通常源于无效沟通。无效沟通会增加成本,而高效沟通则会提升团队绩效并为组织带来更好的业务表现。因此,高效沟通不再仅仅是锦上添花的软性技能,而是高绩效团队的刚需。



2:00 PM - 2:05 PM
2:05 PM - 2:20 PM
Interaction:" What do you see?"
2:20 PM - 2:40 PM
Pain points about team communication
2:40 PM - 3:10 PM
Basic principles of effective communication
3:10 PM - 3:45 PM
Common Communication skills for high performance team
3:45 PM - 4:00 PM


  • Nadya Liu (Founder of Linke Consulting)

    Nadya Liu

    Founder of Linke Consulting

    Graduated from the Pennsylvania State University with Master's in Industrial Engineering, Nadya has been deeply engaged in the field of Operations Excellence. She is proficient in Lean Six Sigma Methodology and experienced in process optimization and operation transformation project management. She is one of the 20+ ASQ certified Master Black Belts in China.

    She has worked in multinational corporates, responsible for promoting Lean Six Sigma in Asia Pacific region, through organization setup, project delivery, training development and delivery, project coaching, etc. Besides, she also has worked as a management consultant in a world-leading strategic consulting company helping multiple Fortune 500 clients solve problems though projects. Currently, Nadya is the master trainer of Linke consulting, focusing on providing theoretical training and practical coaching on Operations Excellence for corporate clients and individual students.

    So far, Nadya has developed 20+ training courses in areas of LSS, Data Analysis, Problem Solving, Project Management, TTT, etc., delivered 500+ training sessions with 6000+ students trained from 40+ countries, and coached 500+ continuous improvement projects. She is spoken highly of by both corporate clients and individual students for her solid knowledge and experience, clear course logic, and the engaging training style.

    Nadya 毕业于美国宾夕法尼亚州立大学,工业工程硕士,深耕于卓越运营领域,精通精益六西格玛等方法论,流程优化、变革管理等项目管理经验丰富,是目前中国仅有的20多位美国质量协会 (ASQ) 认证黑带大师之一,同时还持有德国TÜV 精益六西格玛黑带认证。

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