International business requires professional communications skills! In today's world that means understanding both company and country culture, using IQ, EQ (Emotional Intelligence), and CQ (Cultural Intelligence) to convey and receive messages effectively and efficiently. This also involves using language in a powerful, yet polite way.

In this course, students will learn and practice techniques that will help them communicate more effectively, efficiently, and effortlessly.

Session Outline

This course includes the following:

  • Prewriting considerations
  • Brainstorming
  • Different writing styles
  • Cultural considerations in writing
  • Structuring your message
  • 5 C's of Good Communication
  • Common errors
  • Tone
  • Specific writing needs in the modern international business world
Who should attend?

Professionals in a variety of fields who are seeking to improve their Business Writing skills so that they can perform more effectively and efficiently.

This is most needed in international companies where the preferred company language is not necessarily the mother tongue of every staff member. This program was designed with Chinese professionals in mind, who speak English as a second language, and the material discussed in class will be customized for the group as much as possible according to the level of the participants and their specific roles at work.


08:45 Registration & Networking
09:00 Morning Session
10:30 Morning Session Coffee Break
10:45 Morning Session
12:00 Lunch
13:00 Afternoon Session
15:30 Afternoon Session Coffee Break
15:45 Afternoon Session
17:00 Session Ends

Refreshments will be served during the coffee break for the attendees. Lunch at a nearby restaurant is also included with the ticket price.


  • Troy Andrews

    Troy Andrews

    As an experienced and Professional Corporate Trainer with over 10 years of experience in China, Troy is highly skilled at designing, developing, and delivering training programs that are highly engaging and extremely relevant for today’s workforce.

    He’s trained at many of the top Fortune 100 companies such as Nike, Texas Instruments, Dow DuPont. He’s also working with leading edge innovators on the Fortune Future 50 list such as Activision and Splunk.

    Based in Shanghai, he has trained all over China on many diverse Communication Soft Skills such as Presentation Skills, Business Writing, Executive Coaching, and Confident Communication. He knows the cultural differences between Eastern and Western cultures and understands how to navigate them smoothly.

    He has a friendly, personable style that is both passionate, yet approachable, humorous, yet logic-driven. He has a keen interest in Cognition Theory and is constantly searching for the newest, most effective methods of training.

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A prepayment is required when choosing 'Members only price' or 'Standard Price'.

Member Ticket
Member Price RMB 2,650
Member Company Employee Ticket
Standard Price RMB 3,650
Non-Member Ticket
Standard Price RMB 4,650


  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
  • For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Ivette Corominas at (86 21) 6279 7119 ext. 5671 or email ivette.corominas@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Ivette Corominas at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.


AmCham Shanghai Conference Center

Suite 568, Shanghai Centre, 1376 Nanjing Road West
Shanghai, China

If you have any questions please contact Ivette Corominas

Contact Organizer

+86 61693010

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