To improve efficiency, accuracy and ensure compliance of human resources management, more companies are moving towards shared service centers. With the emergence of cloud based solutions, shared service centers are now playing an increasingly important role in supporting corporate strategy and accomplishing management objectives as well as optimizing cost.

AmCham Shanghai invites you to a spotlight session organized in partnership with ADP and Deloitte. Themed Building Shared Service Center: The Road to Human Resources Excellence, the event will be held on April 26th, from 2:00pm to 4:00pm, at the Century Business Plaza. There will be two HR industry experts who will elaborate on the topic and share their insights.

Wendy Wang, Director of ADP China Payroll Operation Processes, will speak about the latest trends that are shaping global human capital management and the roles that shared service centers play in the process. She will also share best practices on how to build, maintain and manage shared service centers in a way to add value to stakeholders.

Hu Jian, Associate Director of Deloitte Human Capital Consulting, will present the key findings of the recent benchmark survey and study on Workforce Planning and Labor Cost Management. Based on the survey with over 150 companies in China that participated, the study will provide benchmarking on various metrics and help us dive into the next level of HR productivity and back-office efficiency.


1:30 PM - 4 PM
13:30 – 14:10 Registration & Networking14:10 – 14:40 Transforming HR Shared Service Center: Augmenting Your Business Priorities14:40 – 15:00 Q&A15:00 – 15:30 Key Finding of Deloitte Workforc...
13:30 – 14:10 Registration & Networking
14:10 – 14:40 Transforming HR Shared Service Center: Augmenting Your Business Priorities
14:40 – 15:00 Q&A
15:00 – 15:30 Key Finding of Deloitte Workforce Planning & Labor Cost Management Survey
15:30 – 15:50 Q&A
15:50 – 16:00 Closing & Networking
view more


  • Jian HU (Associate Director of Human Capital Consulting at Deloitte)

    Jian HU

    Associate Director of Human Capital Consulting at Deloitte

    With over 12 years’ experience in human capital management consulting and practices, Hu Jian now works as the Associate Director of Human Capital Consulting at Deloitte Management Consulting. Her areas of expertise include organizational structure and position management system construction, leadership development, and human resources transformation, covering various industries such as finance, energy and high-tech.

    view more
  • Wendy WANG (GV APAC/BoB China Payroll Operations Director of ADP)

    Wendy WANG

    GV APAC/BoB China Payroll Operations Director of ADP

    Wendy has 19 years of experiences in HR outsourcing service and consulting, covering HR project implementation, services setup and customer relationship management. She has led many MNC HR implementation projects across Asia Pacific, driving business and processes transformation for clients. She has contributed to ADP China shared service center establishment and growth. She is the key driver in ADP China for business process improvement and process automation by leveraging her experience on Lean Six Sigma methodology.

    view more


Standard Ticket
Standard Price Free


To register for this event, please RSVP online. For more information, please contact Kelly Deng at (+86 21) 6279-7119 ext. 5667 or email zoe.zhang@amcham-shanghai.org.

Interested in introducing your products or services to AmCham Shanghai members through Spotlight Session? Please contact Zoe Zhang at (+86 21) 6279-7119 ext. 5667 or email zoe.zhang@amcham-shanghai.org for detailed information.

What is a Spotlight Session? A Spotlight Session is a promotional platform for companies to introduce products and services to interested AmCham Shanghai members. The sessions are conveniently held at AmCham Shanghai's offices and attendance is FREE.