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What can you offer your clients besides your product or service? What's your success factor? How do you approach the negotiation process? These are all questions that you'll explore during this sales training course. Your success depends, among other things, on your influencing style. We're happy to help you improve your success factor in this area.

In this course, sales is interpreted as "consultative selling", helping the other person make a choice. You don't make the decision, and it's not at all about you convincing the client of your opinion or forcing him or her to buy from you. When is the right time to propose the deal? And does the other person want to do business with you? You then focus on offering a good price and aftersales agreements. Once the deal's done, you need to keep the relationship warm. What do you do if the deal falls apart? This course provides plenty of sales techniques and clear answers to these questions.

After this course participants will learn to:
• Become a true sales expert... with a unique approach
• Learn to successfully give advice and close the deal
• Go further than a sales pitch

Pre-course preparation:
Ask your manager, a colleague and a friend for feedback about your sales style and what your strengths are.

Half Day Outline:
• SALES POWER?
o Do you understand trust?
o Inspire trust
o Steps to build trust with your clients in different cultures o Define your own uniqueness

• Be safe
o How does your customer think?
o Who are you dealing with?
o Small talk
o pitching

• Go Explore
o Dare to ask
o Addictive formula
o Test you LSQ level
o Practice LSQ

• Dealing with Objection
o An objection
o Dealing with it
o Common objections
o Practicing to deal with objections

Agenda

8:30 AM - 8:45 AM
Registration
8:45 AM - 11:00 AM
Session Starts
11:00 AM - 11:15 AM
Tea Break
11:15 AM - 12:30 PM
Session Ends

Tickets

Member Ticket
Member Price RMB 360
Employee Ticket
Standard Price RMB 550
Non-Member Ticket
Standard Price RMB 1,000

Registration Policy

  • Member Rate: AmCham Shanghai card holding members ONLY
    Employee Rate: Employees who work at AmCham Shanghai member companies
    Non-Member Rate: Non-Members
  • All individual registrations shall be made online 24 hours before the session.
  • All group package registrations shall be provided by companies 30 days before the first session.
  • 25 seats are available for each training, first-come, first-served.
Payment Policy
  • All the individual payments shall be made online 24 hours before the session.
  • All the group package payments shall be made 30 days before the first session.
Walk-in and Cancellation Policy
  • The session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged RMB 50 ‘walk-in’ fee as member, RMB 100 as employee and RMB 200 as non-member.
  • Cancellation is only accepted before 48 hours with full refund; after 48 hours, no refund. Please notify Tina Zhang at 0512 6296 0131 or email tina.zhang@amcham-shanghai.org.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests after the session starts.
Group Package (Companies which book 10 seats or more at a time are counted as group package)
  • Attendees information shall be provided 30 days before the first session, including: last name, first name, job title, email and phone number.
  • Payment shall be made 30 days before the first session.
  • Reward: Book 10 seats, get 1 reward seat for free; up to 4 reward seats will be provided with 30 booked seats.
  • All the seats shall be used before December 31st, 2018, unused seat(s) will expire on January 1st, 2019 without refund.
  • If the employee can’t attend the session and doesn’t notify AmCham staff 24 hours in advance, the seat will be counted as used.