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We spend most of our lives communicating. Many people have found that when they communicate a message, the receiver does not seem to understand it. Communication does not equal successful communication. This program will give you the skills, materials and confidence you need to be a successful communicator!

Session Outline

Course Introduction 
Confident Communicators know that others don't  
 
Logical Communication 
Identifying your message 
Choosing the best structure to communicate your message
Audience focused message 
 
Persuasive Communication 
4 communications styles and in the workplace
Practical tips on how to effectively communicate in teams across styles 
Adopting Communication styles for Internal External audiences   
 
Dealing with Conflict 
Pros and Cons of conflict
Conflict resolution strategies  
Tips on giving feedback
 
Communication practice and goal setting 
Who should attend?
This course will be valuable to you if:
 
  • You are from a technical background and would like to be more active during meetings and teleconference
 
  • You would like to improve your ability to communicate with a global team 
 
  • You need to communicate complex technical ideas clearly and concisely, so that your audience can understand them easily
 
  • You are already a great communicator and are looking for ways to sharpen you skills

Agenda

08:45 Registration & Networking
09:00 Morning Session
10:30 Morning Session Coffee Break
10:45 Morning Session
12:00 Lunch
13:00 Afternoon Session
15:30 Afternoon Session Coffee Break
15:45 Afternoon Session
17:00 Session Ends

Refreshments will be served during the coffee break for the attendees. Lunch at a nearby restaurant is also included with the ticket price.

Speakers

  • Liam Callaghan

    Liam Callaghan

    As a certified learning and development professional with over a decade of experience, Liam is a trainer with a proven track record of designing and delivering training programs that are highly engaging and extremely relevant for today’s workforce. Based in the fast-paced multi-cultural city of Shanghai, his training and consulting is always practical and culturally aware. Working in China since 2006, he has consistently conducted leadership and communication related workshops to groups ranging in sizes from 1 to 100 helping hundreds of business leaders know what it takes to lead their teams and companies to a successful future. Liam has been a regularly featured facilitator at the American Chamber of Commerce member training events in Shanghai and Suzhou; he has also recently been involved in several projects with the goal of defining a new generation of cross culturally competent leaders. He is known throughout China as a passionate, warm, enthusiastic and experienced facilitator that is able to create real change for you and your team.

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Tickets

A prepayment is required when choosing 'Members only price' or 'Standard Price'.

“ไผšๅ‘˜็ฅจไปท”ๅŠ“ๆ ‡ๅ‡†็ฅจไปท”่ฆๆฑ‚ๆ‚จๅœจๆไบคๆณจๅ†ŒไฟกๆฏๅŽๅณๅˆปๅฎŒๆˆๅœจ็บฟ้ข„ไป˜๏ผŒ่‹ฅๆ‚จๅธŒๆœ›ๅœจๆดปๅŠจ็Žฐๅœบๆ”ฏไป˜้—จ็ฅจ๏ผŒ่ฏท้€‰ๆ‹ฉ“็Žฐๅœบ็ฅจไปท”ใ€‚
Member Ticket
Member Price RMB 2,650
Member Company Employee Ticket
Standard Price RMB 3,650
Non-Member Ticket
Standard Price RMB 4,650

Registration

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
  • For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Ivette Corominas at (86 21) 6279 7119 ext. 5671 or email ivette.corominas@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Ivette Corominas at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.