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It takes more than earning a degree and wearing appropriate office attire to be successful. The do's and don’ts of how to interact with others play a vital role in climbing up that slippery ladder of success.

This entertaining and informative program will give you 30 fool-proof strategies for differentiating yourself from your competition. It will teach you what the top three percent of the most successful professionals have done to grow in their industries.

Session Outline

Polish for Building Profits - 9:00 a.m. – 11:45 a.m.
  • Business Courtesy: A Dollar & Cents Evaluation
  • Key Ways tor Making a Powerful First and Lasting Impression
  • Professional Presence: What does Your Attire Say about You?
  • The Most Commonly-Asked Questions about Greetings and Introductions
  • Business Conversation: “Small” Talk, “Medium” Talk, and When Not to Talk
  • Social Networking Do’s and Taboos
  • Avoiding the Most Commonly-Made E-Mail Faux Pas
  • Voice-Mail Courtesy: What Message are You Emitting?
  • And much more!
 
“Put Your Best Hand, Fork and Chopstick Forward” hands-on luncheon program - Noon - 2:00 p.m.
  • The Real Intent of Business Meals
  • Seating Protocol: Where to Sit in Relation to Your Most Important Guest
  • Your Role as the Host and the Guest
  • Toasting Etiquette
  • Five Key Rules for Using Napkins
  • Beverage and Appetizer Etiquette
  • The Direction n which Food should be Passed
  • Wine Savvy Do’s and Taboos
  • The Art of Enjoying Bread and Rolls
  • The “American,” “European” and “No” Style of Holding Utensils
  • How to Handle Difficult-to-Manage Foods
  • When to Begin Talking Business During a Meal
  • Avoiding the Most Commonly-Made Dining Faux Pas
 
Courting Business: Strategies for Developing and Maintaining Client Relationships - 2:15 p.m. - 5:00 p.m.
  • Business Courtesy: A Dollar & Cents Evaluation
  • How Would You Rate Your Rainmaking Skills?
  • Responsiveness Pays Big Dividends
  • The Art of Delegating: Are You Working “On” Business or “In” Business
  • How to Score a Four Each and Every Day.The Cycle for Converting Prospects into Customers
  • The Key to Turning a “No” Today into a “Yes” Tomorrow
  • And much more!
Who should attend?
The program is for anyone who would like to enhance their charm and savvy when attending business receptions and other unstructured functions.

Agenda

08:45 Registration & Networking
09:00 Morning Session
10:30 Morning Session Coffee Break
10:45 Morning Session
12:00 Lunch
13:00 Afternoon Session (Courting Business)
15:30 Afternoon Session Coffee Break
15:45 Afternoon Session
17:00 Session Ends

Speakers

  • Ann Marie Sabath

    Ann Marie Sabath

    Ann Marie Sabath is founder of At Ease Inc., a New York-based company specializing in business etiquette. Sabath and her staff have trained more than 200,000 professionals representing Fortune 500 companies in gaining that edge. Sabath’s training concepts have been recognized by The Wall Street Journal, CNN and CNBC, among hundreds of other electronic media.

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Tickets

A prepayment is required when choosing 'Members only price' or 'Standard Price'.

“会员票价”及“标准票价”要求您在提交注册信息后即刻完成在线预付，若您希望在活动现场支付门票，请选择“现场票价”。
Member Ticket
Member Price RMB 2,650
Member Company Employee Ticket
Standard Price RMB 3,650
Non-Member Ticket
Standard Price RMB 4,650

Registration

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
  • For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Kelly Deng at (86 21) 6279 7119 ext. 4580 or email Kelly.deng@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Kelly Deng at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.