Home

A large scale 2016 U.S. based study found that “60% of managers feel that critical thinking and problem solving skills are lacking in recent college graduates.” From our experience in China, managers feel that critical thinking and problem solving skills are still lacking all the way up to the 30-something-year-old crowd. That’s a frightening fact!

However, all is not lost; with a little training, everyone can evolve into a very effective problem solver. The question is, “HOW?” And the answer is to use a simple problem solving and decision making process that guides and leads you to solutions with clarity and confidence.

“I do not fix problems. I fix my thinking. Then problems fix themselves”
Louise Hay

Session Outline

Part 1: Discover your problem solving and decision making style.
Do you naturally look for the one best solution, and then struggle to find this one solution? Or do you naturally think of several ideas and then struggle as you have too many solutions? Convergent thinkers are those who look for just one solution supported completely by facts, and divergent thinkers are those who look for ideas to create choices. Which are you? The best problem solvers go from divergent thinking to create choices, then narrow these choices with convergent thinking. They use a “big/many” to “small/just a few” approach to solve problems. Then we’ll look at how fear affects your problem solving style as fear is often the biggest obstacle in generating solutions and telling someone about it. We’ll find out the fears you have and how to become a fearless decision maker!

Part 2: Creative and Critical Thinking Tools
Critical Thinking Tools
  • Two critical thinking checklists are shared to help you use and follow a logical thought process. No more jumping from one random thought to another as this tool guides your thinking. One checklist is for instant problem solving and the second checklist is for reflective problem solving when you have more time to think and reflect.

Creative Thinking Tools
  • A creative thinking checklist is also shared; creative and innovative thinking is a process of (1) re-framing the problem, and (2) thinking inside the box (not outside). Anyone can find creative and innovative solutions using this creative thinking checklist.
Who should attend?
Anyone in the workplace, from junior managers to senior leaders, who struggles to solve problems and make decisions.

Agenda

13:00 Registration & Networking
13:15 Session
15:30 Coffee Break
15:45 Session
17:00 Session Ends

Speakers

  • Jeff Tan

    Jeff Tan

    Your workshop facilitator is Jeff Tan, Chief Trainer and Coach at REV, and founder of the Sticky
    Steps brand of learning products.

    Jeff spent the first 26 years of his working life as a Singapore Air Force pilot where instant problem solving was a daily affair with each flight. Nothing ever went according to plan in a flight! Since coming to Shanghai 11 years ago to start his own business, he starting learning everything he could about how the patterns in our brain help or hinder our problem solving and decision making abilities, and what Jeff shares in this workshop are the best tools he discovered and used (and still uses all the time!) for problem solving and decision making.

    view more

Tickets

A prepayment is required when choosing 'Members only price' or 'Standard Price'.

“会员票价”及“标准票价”要求您在提交注册信息后即刻完成在线预付，若您希望在活动现场支付门票，请选择“现场票价”。
Member Ticket
Member Price RMB 360
Member Price (Pay at the door) RMB 360
Employee Ticket
Standard Price RMB 650
Door Price RMB 650

Registration

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
  • For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Kelly Deng at (86 21) 6279 7119 ext. 4580 or email Kelly.deng@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Kelly Deng at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.
*What is Training Credit?
As an extra offer to all AmCham Shanghai members, each member will be granted with ONE Training Credit with their valid membership term. Members are able to use the Training Credit to register for the training session they are interested in, free of charge. The Training Credit can only be used by the member him/herself. The Training Credit is not transferrable or refundable for cash.