Ms. Liu has more than 25 years of experience, working for DHL, Total, UTC and other large foreign-funded enterprises in human resources management positions, once working as the UTC Business Unit General Manager, Source Photonics Sales Vice President and other business management positions.

Ms. Liu has strong project control skills, and her years of experience as a foreign manager have given her the ability to communicate and negotiate directly with foreign decision makers, as well as rapid and in-depth insight into different industries.

Ms. Liu holds a Master's degree in Management from Beijing Business University.

Karen rejoined AmCham Shanghai in 2019 after an earlier tenure (2005–2012) where she led membership growth, sponsorship, advertising and publication strategies and directed member services and engagement programs. Between her AmCham roles she developed Asia business for Worldwide ERC (Employee Relocation Council), a U.S. NGO focused on workforce mobility, expanding regional partnerships and client services across mobility and HR. At AmCham Karen focuses on strengthening member relationships, building commercial partnerships, and improving service delivery to support businesses operating in China.