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This session helps the participant to:
• Select and define problems, assessing their wider consequences and impact
• Assess different stakeholder perspectives, risks and barriers to action
• Take informed decisions and feel comfortable dealing with uncertainty and ambiguity in decision making
• Contribute confidently to group decision making
• Analyse problems to identify root causes
• Identify realistic solutions to achieve continuous improvement
• Apply a creative approach in the development of these solutions

Session Outline

Working the problem
  • Selecting the problem to solve
     1. Defining the problem 
  • Decision making in groups
     1. Decision making in different cultures
  • Choosing the approach
     1. SMART
     2. Data collection

Working the cause
  • Identify causes for the problem
     1. Basics for an effective root cause analysis
  • Converging and selecting the cause to focus on ( PARETO analysis )
  • Designing a solution

Decision Making -  Working the Solution
  • Understanding what skills you need to follow up on the solution
  • Prepare a plan for solving the work related problems
  • Setting your SMART goals

Agenda

8:30 AM - 8:45 AM
Registration
8:45 AM - 11:00 AM
Session Starts
11:00 AM - 11:05 AM
Tea Break
11:05 AM - 12:30 PM
Session Ends

Tickets

Member Ticket
Member Price RMB 360
Employee Ticket
Standard Price RMB 550
Non-Member Ticket
Standard Price RMB 1,000
Package Ticket

Pre-paid package tickets for member company.

Standard Price Complimentary

Registration

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For half-day sessions, AmCham Shanghai members are eligible to attend free of charge with Training Credit*; AmCham Shanghai members without Training Credit are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate".
  • For full-day sessions, AmCham Shanghai members are eligible to attend at “Member Rate”; Employees who work at AmCham Shanghai member companies are eligible to attend at “Employee Rate”; Non-members are eligible to attend at “Non-Member Rate”.
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
Walk-in and Cancellation Policy
  • This session requires confirmation of attendance in advance. If you attend this session without prior registration, you will be charged an RMB50 "walk-in" fee as member and RMB100 as employee.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Tina Zhang at (0512) 6296 0131 or email Suzhou@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Kelly Deng at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.
*What is Training Credit?
As an extra offer to all AmCham Shanghai members, each member will be granted with ONE Training Credit with their valid membership term. Members are able to use the Training Credit to register for the training session they are interested in, free of charge. The Training Credit can only be used by the member him/herself. The Training Credit is not transferrable or refundable for cash.