AmCham Shanghai Conference Center (Xintiandi)
27F, Infinitus Tower
No.168 Hubin Road, Huangpu District
新天地湖滨路168号无限极大厦27楼
Shanghai, China
Course Introduction
Lean Six Sigma is a classic and powerful methodology that helps organizations improve their product quality and process efficiency. It provides a structured roadmap and useful tools for effective problem-solving. Lean Six Sigma Certification is thus one of the most popular certifications at workplace. This training includes:
After fully participation, all participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ (American Society of Quality) certified Master Black Belt.
Objective
At the end of this session, participants will gain:
课程介绍
精益六西格玛是一个高效的方法论,可帮助组织提高产品质量、优化流程效率。它提供了结构化的路径和实用的工具以实现有效的问题解决。因此,精益六西格玛认证也是目前职场上最受欢迎的资质认证之一。本次培训包括以下内容:
在完整参加培训之后,学员将获得由ASQ(美国质量学会)认证黑带大师授予的精益六西格玛黄带证书。
课程目标
在课程结束时,学员将收获:
In this section, you will learn about the background and basics about Lean Six Sigma
In Define phase, you need to answer the question – what is the problem exactly? To answer this question, you will learn about how to create a Project Charter, how to create a SIPOC, and how to generate CTQ through real case group exercises.
In Measure phase, you need to answer the question – how big is the problem currently? To answer this question, you will learn about output measurable identification, Operational Definition, Measurement System Analysis, Basic Statistics, Process Capability, Performance Visualization through real case group exercises.
In Analyze phase, you need to answer the question – what are the root causes of the problem? To answer this question, you will learn about the roadmap of root cause verification, how to identify potential causes with Cause-effect Diagram (Fishbone) and "5 why" and process analysis tools such as Spaghetti Diagram and Swim-lane Diagram through real case group exercises.
In Improve phase, you need to answer the question – what are the best solutions of the problem? To answer this question, you will learn about how to generate potential solutions with standard Lean tools and multiple Brainstorming tools, how to select solutions and how to implement solutions through real case group exercises.
In Control phase, you need to answer the question – how to keep the improvement sustainable? To answer this question, you will learn about Documentation, Control Charts and Reaction Plan.
在这一部分中,你会学习到六西格玛的背景知识和基本信息。
定义阶段需要回答的问题是:我们要解决的问题究竟是什么?为了回答这一问题,你将通过理论讲解和小组练习学习到如何创建项目立项书、如何创建SIPOC、以及如何生成CTQ。
测量阶段需要回答的问题是:问题的现状有多严重?为了回答这一问题,你将通过理论讲解和小组练习学习输出测量量识别、操作性定义、测量系统分析、基础统计量、过程能力、过程表现可视化。
分析阶段需要回答的问题是:问题的根本原因是什么?为了回答这一问题,你将了解根本原因验证的思路,并通过理论讲解和小组练习学习到如何通过鱼骨图和"5 Why",以及过程分析工具,如意面图和泳道图。
改善阶段需要回答的问题是:解决问题的最优方案是什么?为了回答这一问题,你将你会通过理论讲解和小组练习学习到如何用精益工具和多种头脑风暴工具生成潜在解决方案、如何筛选解决方案、以及如何实施解决方案。
控制阶段需要回答的问题是:如何保持改善结果的可持续性?为了回答这一问题,你讲学习如通过文件化、控制图和响应预案来维持改善结果。
Professionals in all industries who is interested in effective problem-solving, especially those who work with process optimization and quality improvement.
各行业对高效问题解决感兴趣的职场人士,尤其是工作中会涉及到流程优化和质量改进的人。
A prepayment is required for all full-day training sessions.