Why This Training Matters Now More Than Ever

Facing today's economic and global environment, companies in China are under increasing pressure, often leading to painful restructuring decisions. Downsizing, shifting roles, and organizational changes frequently trigger mistrust, repercussions, and communication breakdowns, especially when leaders lack the skills to deliver difficult messages effectively.

 

This training equips HR professionals and leaders with practical tools to manage transitions with clarity, professionalism, and respect. Participants will learn how to communicate tough decisions, such as employee exit conversations with empathy and structure, reducing resistance and preserving dignity.

 

The training also addresses how to support remaining employees, maintain morale, and protect your company's reputation during high-stress transitions. In a time when employer branding and talent retention are critical, handling exits well is not just a legal necessity, it's a strategic advantage for sustainable development.

Who Should Attend?

This program is designed for:

  • HR professionals,
  • leaders,
  • management teams
  • …anyone who is navigating or supporting others through organizational changes such as restructuring, downsizing, or role transitions.

 

It is especially valuable for those who need to deliver difficult messages but feel unprepared to do so. Whether you're guiding others through uncertainty or looking to strengthen support for the remaining team, this training offers practical tools to communicate effectively, rebuild trust, and foster a resilient, emotionally grounded workplace culture.

Training Format

This is an English Training. The number of participants is within 20 people.

本场培训英文教学，培训人数不超过20人。


This training will be interactive, experiential, and insightful, using inspiring models, theories, concepts, simulations, self-assessments, roleplays, partner work, group discussions, and case studies. And importantly, the training will be conducted without the use of any PowerPoint slides.


  • Onsite (Face to Face)
  • Interactive and low tech
  • Experiential (Case studies, roleplays, practical exercises etc.)

Course Benefit

Through practical tools and frameworks grounded in Nonviolent Communication (NVC), here are expected takeaways after training:

  • How to Confidently lead transitions and difficult conversations such as restructuring or offboarding talks, while preserving mutual respect and reducing resistance.
  • Navigate emotional complexity: Understand and regulate your own emotions, manage strong or angry reactions from others after delivering difficult messages, and support emotional stability across teams during times of uncertainty.
  • Apply NVC to lead transparent, respectful, and effective communication, even in challenging situations.
  • Rebuild trust and psychological safety through open dialogue, transparency, and compassionate leadership practices.
  • Strengthen collaboration and alignment using practical, structured tools that drive positive action and restore team cohesion.

Speakers

  • Tilman Rieger (Founder and CEO of 8C Consulting)

    Tilman Rieger

    Founder and CEO of 8C Consulting

    Website

    • 25 years of HR leadership, consulting, facilitation & coaching experience
    • Former HR Director of General Motors Europe overseeing 3000 employees across Europe and driving major corporate changes, restructurings and business downsizings. He conducted hundreds of exit conversations, helping employees transition smoothly through mutual agreement rather than forced dismissal.
    • Internationally certified Executive Coach, Leadership Trainer, Workshop Facilitator, consultant/Mediator
    • Specialized on developing leaders, transforming conflict, and building culture

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Tickets

Please use your own name and email when registering for a training session. Additional fees may apply if you fail to register under your own identity. 


A prepayment is required for all full-day training sessions. 

全天培训课程需要提前付款。

Member and Member Company Employee Ticket
Standard Price RMB 3,000
Non-Member Ticket
Standard Price RMB 5,000
Member Company Group Ticket

Five or more attendees from one member company

Standard Price RMB 2,800
Non-Member Company Group Ticket

Five or more attendees from the same non-member company

Standard Price RMB 4,500
Special Group Discount Ticket (Member Company Only)

Ten or more attendees from member company

Standard Price RMB 2,600

Registration

Cancellation Policy
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Ms. Cynthia Xia at (86 21) 6169 3016 or email cynthia.xia@amcham-shanghai.org no less than 48 hours in advance. If you need to cancel your registration for a full-day session, please notify Cynthia Xia at least two working days prior to the session for a full refund. Cancellation made within 48 hours before the session will charge 20% of the ticket fee.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.

Venue

AmCham Shanghai Conference Center

27F, Infinitus Tower
No.168 Hubin Road, Huangpu District
新天地湖滨路168号无限极大厦27楼
Shanghai, China

If you have any questions please contact

Contact Organizer

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