Business leaders are significantly more satisfied with how they have adjusted to new working norms than their employees are, and points to the need for clearer organizational insight into how employees have re-evaluated what they need from their workplace. NTT Ltd., a global technology and business solutions provider, has released the 2021 edition of the Global Workplace Report. Conducting 1,146 (430 in Asia Pacific) interviews across 23 countries, NTT found near-universal agreement that remote working has introduced difficulties, with 82% of respondents saying that it has challenged organizational performance and 81% saying that it has been challenging for employees. 63% of CHROs (58% of organizations in Asia Pacific), meanwhile, say that employee wellbeing has deteriorated over the course of the pandemic. Broad awareness of the issue is not always translating into a realistic assessment of organizational capability. This awareness gap mirrors a serious lack of employee confidence, with just 38% saying that their employer fully values their health and wellbeing, and only 23% saying they are very happy working for their employer.