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在新质生产力加速转型的时代,企业面临三大核心挑战:

• 竞争加剧:传统业务模式受数字化冲击,利润率下滑,客户黏性降低

• 价值断层:客户需求向定制化,供应商需提供全链路解决方案而非单一产品

• 能力瓶颈:销售团队思维固化,依赖经验驱动,缺乏数据化决策与敏捷响应能力


本课程以"新质生产力 "为内核,聚焦解决方案式销售的全流程升级,通过数字化工具、客户价值共创模型、差异化竞争壁垒构建,助力企业实现从"销售产品 "到"赋能客户经营 "的转型,抢占新质生产力时代的市场先机。

This is an online training delivered in Chinese. The number of participants is within 25 people.

本场培训为线上培训,中文教学,培训人数不超过25人。

课程目标

通过本课程,参与者将获得:


• 能力升级

一套新质生产力驱动的销售战法: 融合数据洞察、客户旅程管理、价值共创,提升复杂订单赢率

一套数字化工具链: 覆盖 STP 精准拓客、关键人物分析、SPIN 需求挖掘等场景,实现销售动作标准化

一套敏捷协作模式:统一销售语言,建立跨部门协同机制,加速客户需求响应与方案交付。


• 成果产出

工具包:客户画像模板、采购决策链分析表等 10+实战工具;

话术库: 高层沟通策略、SPIN 需求挖掘

Who should attend? / 适合人群

  • GMs, Marketing VPs, Sales Directors, Regional Managers, Product Managers, and sales-related leaders, etc.
  • 总经理、营销副总经理、营销总监、销售经理、市场经理、大区经理、产品经理等销售或者销售相关管理人员

Outline/课程大纲

第一部分:新质生产力下的情报战——数据驱动的商机挖掘

• STP 精准拓客:数字化客户分层

o 销售流程全景图

o 使用 STP 法精准拓客人

工具输出:演示如何用 AI+STP+SWOT

o 线下 12 种+拓客大法


第二部分:新质关系网络——高层渗透与决策链破局

• 决策链 3.0:新质生产力下的权力地图

o 客户画像: 采购行为客户建模

工具演练&输出:AI 客户画像工具一键生成

o 行业痛点图谱绘制

- 组织层面的"痛点"

- 个人层面的"痛点"

- 常见关键人物"痛点"

o 关键角色识别

工具演练&输出: 采购决策链关键人物覆盖程度评估表

o 不同层级不同需求不同关注点

- EB TB UB Coach 不同角色不同的采购利益点

- EB 决策人: 如何应对强势的决策人

- TB 技术和采购者:总是挑刺如何应对

- UB 如何获得用户的支持


第三部分:挖掘客户真实心声

客户需求挖掘

o 需求冰山理论: 显性、隐性和深层需求

o 客户需求分析清单

o 练习:区分显性和隐性需求

o SPIN 提问法

- Situation 背景式提问

- Problem 难点式提问

- Implication 暗示型提问

- Need-Payoff 需求利益型提问

工具演练&输出:利用 AI 快速生成 SPIN 销售话术


复盘:ORID

Q&A

练习:制定行动计划

About Trainer / 讲师介绍

  • Luzhe Zhang (Senior Trainer at Linke Consulting Co., Ltd.)

    Luzhe Zhang

    Senior Trainer at Linke Consulting Co., Ltd.

    Website

    张老师是营销和销售领域的资深培训师,硕士毕业于日本知名学府大阪大学国际公共政策专业,曾任松下集团日本关西总部董事会特邀讲师、美国通用电气中国区培训经理、法国索迪斯中国区日本企业业务拓展总监等职务,在职期间曾为索迪斯从“0”到“1”搭建了日本事业部。擅长海外营销、客户关系管理和销售技巧等领域的培训和辅导、咨询和辅导。
    Ms. Zhang is a senior trainer in marketing & sales, proficient in facilitating trainings in Chinese, English and Japanese. She holds a Master’s degree in International Public Policy from Osaka University in Japan and used to be guest trainer for the board of directors of Panasonic Group in Japan. and has served as the training manager for General Electric in China and the director of business development for Sodexo, and helped Sodexo build a Japanese business unit from scratch. She is proficient in training and coaching in overseas marketing, customer relationship management and sales skills.

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Virtual Training / 线上培训

An email will be sent with instructions to join online training via Microsoft Teams Meeting platform prior to the event.

线上培训链接将在培训前通过邮件方式通知报名学员。

Registration

  • All registrations and payments shall be made online before the session.
  • Members are eligible to attend at "Member Rate"; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate"; Non-members are eligible to attend at "Non-Member Rate".
  • Limited spaces are available, and attendance will be given on a first-come, first-served basis.
Cancellation Policy
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Cynthia Xia at (86 21) 6169 3016 or email Cynthia.Xia@amcham-shanghai.org no less than 48 hours in advance. If you need to cancel your registration, please notify Cynthia Xia at least working days prior to the session for a full refund. Cancellation made within 2 working days before the session will charge 20% ticket fee.

Tickets

Please use your own name and email when registering for a training session. Additional fees may apply if you fail to register under your own identity. 


A prepayment is required for all full-day training sessions. 

全天培训课程需要提前付款。

Member Ticket

Definition of a Member: You are personally registered as a member and hold a membership card.

Member Early Bird Price RMB 1,000
Member Price RMB 1,300
Member Company Employee Ticket
Early Bird Price RMB 1,000
Standard Price RMB 1,300
Non-Member Ticket
Standard Price RMB 1,600