This is an English Training. The number of participants is within 18 people.


This Cross-Cultural Training takes an innovative approach by examining culture through a psychological lens. It provides practical solutions for common challenges faced by Chinese individuals when communicating and collaborating with "Westerners", especially North Americans and Europeans, in corporate settings. The training aims to enhance cross-cultural awareness, pinpoint cultural blind spots that can lead to misunderstandings, and teach effective strategies for managing, mitigating, and preventing cross-cultural conflicts. Participants will learn to communicate effectively, build trust, and influence others across culture, essential skills for navigating international matrix organizations with global projects, aligning with headquarters, and collaborating with international colleagues of different hierarchical levels. The course will equip attendees with specific tools, methods, and approaches tailored to address these daily challenges.


9:00 AM - 9:30 AM
Welcome, Introduction & Context
9:30 AM - 10:30 AM
Introduction to the PAC Model-disclosing the Confucius DNA blindspot
10:30 AM - 10:45 AM
10:45 AM - 12:00 PM
Understanding, Managing, Mitigating and Avoiding Cross-Cultural (Value) Conflict with the Rosenberg Model
12:00 PM - 1:00 PM
1:00 PM - 1:15 PM
1:15 PM - 2:30 PM
Participating assertively and proactively as a Chinese in multinational meetings
2:30 PM - 2:45 PM
Tea Break
2:45 PM - 4:15 PM
Enhancing cross-cultural competence and building trust across culture
4:15 PM - 5:00 PM
Q&A, Take Aways and Wrap up


  • Tilman Rieger (Founder and CEO of 8C Consulting)

    Tilman Rieger

    Founder and CEO of 8C Consulting

    " I am passionate about helping international clients in Asia reach more effective communication, collaboration, and leadership across culture."

    -25 years of HR leadership, consulting, training, facilitation & coaching experience
    -Former HR Director of General Motors Europe overseeing 3000 employees across Europe and driving major corporate changes.
    -Internationally certified Executive Coach, Leadership Trainer, Workshop Facilitator, Cross-Cultural Consultant, and Conflict Mediator
    -Specialized on interpersonal communication, conflict management, leadership, positive intelligence, and cross-cultural collaboration
    -Degrees in Personnel Management & Economy (VWA Essen) Masters in Educational Science, Psychology and Sociology. (Philipps University Marburg, London Guildhall University)
    German and U.S. nationality
    -Has lived in Chicago, Frankfurt, London, Paris, Madrid, Zürich and in Shanghai (since 2015).
    Fluent in German, English, and conversational in Spanish, French and Mandarin.

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Please use your own name and email when registering for a training session. Additional fees may apply if you fail to register under your own identity. 

A prepayment is required for all full-day training sessions. 


Half-day session training vouchers cannot be used for full-day training programs.


Early Bird Ticket

By July 23, 2024
Available to Members and Member Company Employees

Standard Price RMB 3,250
Member Company Employee Ticket
Standard Price RMB 3,650
Non-Member Ticket
Standard Price RMB 5,650
Group Ticket

Four or more attendees from the same member company, 3050 RMB each

Standard Price RMB 3,650
Special Discount Ticket

For members who purchase 10 or more AmCham Shanghai training tickets in 2024
2950 RMB each person

Standard Price RMB 2,950


Walk-in and Cancellation Policy
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Lucy Lu at (86 21) 6169 3015 or email no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Ray Cheng at least two weeks prior to the session for a full refund. Cancellation made within one weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.


AmCham Shanghai Conference Center

27F, Infinitus Tower
No.168 Hubin Road, Huangpu District

Shanghai, China

If you have any questions please contact Lucy Lu

Contact Organizer

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