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Course Introduction


Lean Six Sigma is a classic and powerful methodology that helps organizations improve their product quality and process efficiency. It provides a structured roadmap and useful tools for effective problem-solving. Lean Six Sigma Certification is thus one of the most popular certifications at workplace. This training includes:

  • Introduction to the basics of Lean Six Sigma
  • The fundamental logic of Six Sigma DMAIC methodology and the tools in each phase that is required at yellow belt level
  • A real case problem-solving group exercise throughout the training

After fully participation, all participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ (American Society of Quality) certified Master Black Belt.


Objective


At the end of this session, participants will gain:

  • Mindset change: participants will start to form a systematic, scientific and logical problem-solving mindset
  • Skillset upgrade: participants will understand the Lean Six Sigma methodology and its tools
  • Problem-solving: participants will be able to apply the methodology and tools to solve real problems in life or at work
  • Certification: participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ certified Master Black Belt

Venue


TBA


课程介绍



精益六西格玛是一个高效的方法论，可帮助组织提高产品质量、优化流程效率。它提供了结构化的路径和实用的工具以实现有效的问题解决。因此，精益六西格玛认证也是目前职场上最受欢迎的资质认证之一。本次培训包括以下内容：

  • 精益六西格玛基础知识介绍
  • 六西格玛DMAIC方法论的基本逻辑以及黄带认证要求的各阶段的工具
  • 一个贯穿整个培训的解决实际问题的小组练习

在完整参加培训之后，学员将获得由ASQ（美国质量学会）认证黑带大师授予的精益六西格玛黄带证书。


课程目标


在课程结束时，学员将收获：

  • 思维方式转变：学员将开始形成系统的、科学的、逻辑化的问题解决思维方式
  • 专业技能提升：学员将理解并掌握精益六西格玛方法论及其中的工具
  • 实际问题解决：学员将能够应用所学的方法论和工具解决生活和工作中的实际问题
  • 权威资质认证：学员将获得由ASQ认证黑带大师授予的精益六西格玛黄带证书


培训地点


另行通知

Session Outline

  • Introduction to Lean Six Sigma

In this section, you will learn about the background and basics about Lean Six Sigma

  • DMAIC – Define phase

In Define phase, you need to answer the question – what is the problem exactly? To answer this question, you will learn about how to create a Project Charter, how to create a SIPOC, and how to generate CTQ through real case group exercises.

  • DMAIC – Measure phase

In Measure phase, you need to answer the question – how big is the problem currently? To answer this question, you will learn about output measurable identification, Operational Definition, Measurement System Analysis, Basic Statistics, Process Capability, Performance Visualization through real case group exercises.

  • DMAIC – Analyze phase

In Analyze phase, you need to answer the question – what are the root causes of the problem? To answer this question, you will learn about the roadmap of root cause verification, how to identify potential causes with Cause-effect Diagram (Fishbone) and "5 why" and process analysis tools such as Spaghetti Diagram and Swim-lane Diagram through real case group exercises.

  • DMAIC – Improve phase

In Improve phase, you need to answer the question – what are the best solutions of the problem? To answer this question, you will learn about how to generate potential solutions with standard Lean tools and multiple Brainstorming tools, how to select solutions and how to implement solutions through real case group exercises.

  • DMAIC – Control phase

In Control phase, you need to answer the question – how to keep the improvement sustainable? To answer this question, you will learn about Documentation, Control Charts and Reaction Plan.



  • 精益六西格玛介绍

在这一部分中，你会学习到六西格玛的背景知识和基本信息。

  • DMAIC – 定义（D）阶段

定义阶段需要回答的问题是：我们要解决的问题究竟是什么？为了回答这一问题，你将通过理论讲解和小组练习学习到如何创建项目立项书、如何创建SIPOC、以及如何生成CTQ。

  • DMAIC – 测量（M）阶段

测量阶段需要回答的问题是：问题的现状有多严重？为了回答这一问题，你将通过理论讲解和小组练习学习输出测量量识别、操作性定义、测量系统分析、基础统计量、过程能力、过程表现可视化。

  • DMAIC – 分析（A）阶段

分析阶段需要回答的问题是：问题的根本原因是什么？为了回答这一问题，你将了解根本原因验证的思路，并通过理论讲解和小组练习学习到如何通过鱼骨图和"5 Why"，以及过程分析工具，如意面图和泳道图。

  • DMAIC – 改善（I）阶段

改善阶段需要回答的问题是：解决问题的最优方案是什么？为了回答这一问题，你将会通过理论讲解和小组练习学习到如何用精益工具和多种头脑风暴工具生成潜在解决方案、如何筛选解决方案、以及如何实施解决方案。

  • DMAIC – 控制（C）阶段

控制阶段需要回答的问题是：如何保持改善结果的可持续性？为了回答这一问题，你将学习如通过文件化、控制图和响应预案来维持改善结果。

Speakers

  • Nadya Liu (Founder of Linke Consulting)

    Nadya Liu

    Founder of Linke Consulting

    ASQ certified Master Black Belt
    Founder of Linke Consulting Co., Ltd.

    Graduated from the Pennsylvania State University with Master's in Industrial Engineering, Nadya has been deeply engaged in the field of Operations Excellence and proficient in Lean Six Sigma and quality improvement tools. She is currently the youngest of the 20 ASQ certified Master Black Belts in China and also holds Lean Six Sigma Black Belt certification by TÜV.
    Nadya has worked in a multinational group, responsible for promoting Lean Six Sigma in Asia Pacific region. Her main tasks include six sigma organization setup, continuous improvement project delivery, training development and delivery, project coaching, etc. After that, she worked as a management consultant in a world-leading strategic consulting company helping multiple Fortune 500 clients solve problems though projects. Currently, Nadya is the founder and chief trainer of Linke consulting, focusing on providing theoretical training and practical coaching on Operations Excellence for corporate clients and individual students.
    So far, Nadya has delivered 400+ training sessions on Operations Excellence and project management soft skills, trained 4000+ students from over 39 countries, including entry level staff and mid to top management, and coached 500+ continuous improvement projects. She is spoken highly of by both corporate clients and individual students due to her solid knowledge and experience as well as the engaging training style.
    Nadya 毕业于美国宾夕法尼亚州立大学，工业工程硕士，深耕于卓越运营领域，精通精益六西格玛方法论及质量改善工具，是目前中国仅有的20位美国质量协会 (ASQ) 认证黑带大师中最年轻的一位，同时还持有德国TÜV 精益六西格玛黑带认证。
    Nadya曾就职于汽车行业某跨国集团，负责精益六西格玛在亚太区的推广，主要工作内容包括六西格玛组织架构搭建、持续改进项目交付、课程开发及授课、项目辅导等；而后在一家全球知名的战略咨询公司担任管理咨询顾问，以项目交付的形式帮助多家世界500强客户解决问题；现任遴科咨询CEO兼首席讲师，专注于为企业客户及个人学员提供卓越运营领域的理论培训与实操辅导。
    迄今为止，Nadya老师讲授卓越运营和项目管理软性技能相关课程共计400余场次，培训了来自39个国家的学员4000余人，其中包括基层员工、中层管理者和企业高管，并辅导了持续改进项目500余个，以其扎实的理论基础和亲切的授课风格，受到企业客户和个人学员的一致好评。

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Who Should Attend

Professionals in all industries who is interested in effective problem-solving, especially those who work with process optimization and quality improvement.

 

各行业对高效问题解决感兴趣的职场人士，尤其是工作中会涉及到流程优化和质量改进的人。

Tickets

A prepayment is required for all full-day training sessions. 

Member Ticket
Member Price RMB 3,050
Member Company Employee Ticket
Standard Price RMB 3,050
Non-Member Ticket
Standard Price RMB 3,650

Registration

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For full-day sessions, AmCham Shanghai members are eligible to attend at "Member Rate"; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate"; Non-members are eligible to attend at "Non-Member Rate".
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
Walk-in and Cancellation Policy
  • Cancellation: If you need to cancel your registration, please notify Kelly Deng at (86 21) 6169 3008 or email kelly.deng@amcham-shanghai.org at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.