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培训目标:


  • 关注跨文化问题,成为跨文化交流中最有价值的参与者;
  • 提高对自身、个人文化块的认识;
  • 了解文化维度;
  • 通过案例研究了解东西方文化冲突的关键领域;
  • 学习如何有效处理棘手和微妙的文化问题;
  • 探索处理具体中国案例与跨文化交流的方法;
  • 学习如何与其他文化背景的人有效互动;
  • 制定个人计划,以提高跨文化技能,尤其是在演示、报告、会议或路演场景中;


培训优势:


经过培训,学习者能够:

  • 明确什么是有效的跨文化交流,积极打造个人和团队的 IP (International Propriety): 文化品牌
  • 识别跨文化交流中的冲突的表象和根本原因
  • 建构跨文化交流的核心场景并进行针对性训练
  • 深化应用收获的反馈和辅导


Session Objectives:


  • Build M.V.P. (most valuable players) in cross-cultural communication focusing on cross-cultural issues;
  • Increase awareness of own, personal cultural blocks;
  • Understand cultural dimensions;
  • Understand the critical cultural conflict areas of West vs East with case studies;
  • Learn how to effectively handle the tricky and delicate cultural issues;
  • Explore methods to deal with specific China cases vs. cross-cultural communication;
  • Learn how to effectively interact with people of other cultures;
  • Develop a personal plan for improving cross-cultural skills especially in presentations, reports, meetings, or roadshow scenarios;


Session Benefits:


  • This workshop is specifically geared towards improving the Cultural Intelligence (CQ) of the participants.
  • In order to co-operate effectively in multi-cultural environments, an improved understanding of where the potential conflicts may arise and how to better prepare to deal with such conflicts is an imperative.
  • While dealing with the conceptual level of cultural awareness, this workshop will also delve deeper into the specific issues surrounding the cultural conflicts between the east and the west, with an emphasis on the latest cultural issues.
  • This workshop will assist in creating a greater awareness of cultural issues, with an eye towards how to apply this knowledge to be successful in today's business world.


Session Outline

  • 介绍和设定期望:什么是文化?


  • 案例研究


  • 中西文化的主要差异


  • 西方文化印象


  • 练习与回顾


  • 克服文化差异练习1

            场景:电子邮件


  • 克服文化差异练习2

            场景:会议规则


  • 克服文化差异练习3

            场景:演示习惯


  • 克服文化差异练习4

            场景:职业道德


  • 克服文化差异练习5

            场景:商业行为


  • 真实案例研究:

            解决跨文化冲突


  • 总结行动计划


  • Introductions and Setting Expectations:

            What is Culture?

 

  • Experience Through Case Studies

  

  • Major Differences Between Chinese and Western Culture

 

  • Impressions of Western Culture

  

  • Review with activities

 

  • Overcoming Cultural Differences Exercises (1)

            Scenario: Email Etiquette

 

  • Overcoming Cultural Differences Exercises (2)

            Scenario: Meeting Rules

 

  • Overcoming Cultural Differences Exercises (3)

            Scenario: Presentation Rituals

 

  • Overcoming Cultural Differences Exercises (4)

            Scenario: Work Ethics

 

  • Overcoming Cultural Differences Exercises (5)

            Scenario: Business Conduct

 

  • Real Case Studies: Resolving Cross Cultural Conflicts


  • Further Discussion and Wrap up with Action Plan


Speakers

  • Joanna Wang (Senior Trainer at Eddic)

    Joanna Wang

    Senior Trainer at Eddic

    瑞士日内瓦大学口笔译专业高级硕士
    美国哥伦比亚大学教师学院硕士
    摩托罗拉大学(中国)特聘讲师
    德博诺中国首席讲师,主讲:六顶思考帽、水平思考、感知的力量、简化、会议聚焦引导、六枚价值牌、讲师认证等内容

    从1995年起,从事跨领域高校教育和企业培训工作。在高校主讲《翻译》、《跨文化交流》、《公众演说》、《翻译资格考试项目》等课程,连续获得过校级、院级“优秀教师”称号,深受学生喜爱。在企业里,历年来主持过2,000多场次专题研讨培训,为100多家跨国公司和国内企业提供过专业咨询和培训,课程学员多达60,000人/次,线上培训人数20万人/次。在培训中,善于运用丰富的案例,让学员更好地理解课程内容。非常注重和学员的互动,能够灵活驾驭现场的情况,尤其是回答学员的问题。以高度专业的标准要求自己,将知识性、趣味性、应用性融入到培训中。
    特长:激发参与度,提供有益的反馈,以教练的方式将行动学习兼容并蓄,课程非常有趣、有激情、有启发,重在推动应用和改变。
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Tickets

Please use your own name and email when registering for a training session. Additional fees may apply if you fail to register under your own identity. 


A prepayment is required for all full-day training sessions. 

全天培训课程需要提前付款。


Half-day session training vouchers cannot be used for full-day training programs.

全天会员培训无法使用"半天会员培训免费"券。

Member Ticket
Member Price RMB 1,800
Member Company Employee Ticket
Standard Price RMB 1,800
Non-Member Ticket
Standard Price RMB 2,080

Registration and Cancellation Policy

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For full-day sessions, AmCham Shanghai members are eligible to attend at "Member Rate"; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate"; Non-members are eligible to attend at "Non-Member Rate".
  • Members please bring your membership card and non-members bring your business card upon check-in at the training session.
  • Cancellation: If you need to cancel your registration for a half-day session, please notify Ray Cheng at (86 21) 6169 3015 or email ray.cheng@amcham-shanghai.org no less than 24 hours in advance. If you need to cancel your registration for a full-day session, please notify Ray Cheng at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.

Venue

Online

Shanghai, China

If you have any questions please contact Ray Cheng

Contact Organizer

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