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Workshop introduction



This workshop helps people take their responsibilities, no longer create new problems when resolving conflicts, significantly and lastingly improve interpersonal relationships. Learn to deal with conflicts and confrontations, and you will never leave with disappointment and anger. When conflict management becomes an essential skill for employees, productivity and work efficiency will inevitably increase.


Workshop objective

  • Positive perception of conflict
  • Understand the core purpose of conflict management
  • Learn the tools of conflict management to effectively handle team conflicts


工作坊简介


该工作坊帮助人们负起责任,不在解决冲突时产生新的问题,并且显著持久地改善人际关系。学会处理冲突和对立,你就再也不会从无解的状态中失望愤怒地离去。当冲突管理成为员工的必备技能后,生产力和工作效率必然会提高。


工作坊目标

  • 对冲突有正面的认知
  • 了解冲突管理的核心目的
  • 学习冲突管理的工具,有效处理团队冲突

Session Outline

Workshop Outline

  • The nature of conflict - source and development
  • The purpose and significance of conflict resolution
  • TKI™ conflict model
  • Establish your team TKI™ architecture diagram
  • TEE team effectiveness exercise 


工作坊大纲

  • 冲突的本质——来源和发展
  • 化解冲突的目的和意义
  • TKI™冲突模型
  • 建立你的团队TKI™架构图
  • TEE团队有效性练习

Speakers

  • Lena Shao (Senior Consultant & Facilitator)

    Lena Shao

    Senior Consultant & Facilitator

    Ms. Shao Shan, is Master of Language and Literature, Capital Normal University, Master of Human Resource Management, Shanghai University of Finance and Economics, EMBA of Antai Economics Management College, Shanghai Jiao Tong University, Senior Economist, 3 years of university lecturer, 14 years of foreign enterprise manufacturing human resources director and 6 years of consulting company Senior consultant work experience.

    Professional qualifications
    · IAF certified CPF International Career Guider
    · Senior Economist (Human Resources)
    · Senior Enterprise EAP Executive
    · UK IPMA International Career Trainer
    · FDT certified corporate consulting counselor and lecturer
    · ‘Big Five’ Facet5 Assessment International Certified, DISC certified consultant
    · Organizational change certified facilitator

    邵杉女士,首都师范大学语言文学硕士,上海财经大学人力资源管理硕士,上海交通大学安泰管理学院EMBA,高级经济师,拥有3年大学讲师、14年外企制造业人力资源总监及6年咨询公司高级咨询顾问工作经验。

    专业资质
    · IAF认证CPF国际职业引导师
    · 高级经济师(人力资源方向)
    · 高级企业EAP执行师
    · 英国IPMA国际职业培训师
    · FDT认证企业咨询辅导师与讲师
    · Facet5国际认证测评师、 DISC认证讲师和咨询师
    · 组织变革认证引导师

    view more

Who Should Attend

Participants: Middle and senior managers, heads of departments, human resources managers

 

参会者:中高层管理者、部门负责人、人力资源管理者

Tickets

A prepayment is required for all full-day training sessions. 

Member Ticket

Early Bird Tickets stops selling on 15 October 2021.

Member Early Bird Price RMB 2,650
Member Price RMB 3,650
Member Company Employee Ticket

Early Bird Tickets will stop selling on 15 October 2021.

Early Bird Price RMB 2,650
Standard Price RMB 3,650
Non-Member Ticket
Standard Price RMB 4,650

Registration

  • All registrations shall be made online before the session. For full-day sessions, payment also shall be made before the session.
  • For full-day sessions, AmCham Shanghai members are eligible to attend at "Member Rate"; Employees who work at AmCham Shanghai member companies are eligible to attend at "Employee Rate"; Non-members are eligible to attend at "Non-Member Rate".
  • Limited spaces are available and attendance will be given on a first-come, first-served basis.
Walk-in and Cancellation Policy
  • Cancellation: If you need to cancel your registration, please notify David Ma at (86 21) 6169 3016 or email david.ma@amcham-shanghai.org at least two weeks prior to the session for a full refund. Cancellation made within two weeks before the session will not be refundable.
  • To ensure that you have a seat, please come to the session on time. Open seats will be released to other guests 15 minutes after the session starts.

Venue

AmCham Shanghai Conference Center (Xintiandi)

27F, Infinitus Tower
No.168 Hubin Road, Huangpu District
新天地胡滨路168号无限极大厦27楼

Shanghai, China

If you have any questions please contact David Ma

Contact Organizer

+86 61693016

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