The Challenge for Top Leaders

The best leaders make a significant impact on every metric in their businesses: employee productivity and engagement, customer satisfaction and loyalty, innovation, and financial performance. They are the creators and carriers of culture for their teams and directly influence whether top talent stays or leaves. They are frequently responsible for the quality of the customer experience, and leaders –together with their teams – are the biggest source of product and process innovation. They are the "difference-makers" in your business.

The role of the leader has always been tough and today's realities make the role even tougher. People skills typically account for 80 percent of success in this role. Yet many people are promoted because of their technical capabilities. Both new and experienced leaders can struggle when it comes to excelling at leading teams in today's workplace.

Introducing The 6 Critical Practices for Leading a Team

This solution equips first-level leaders with the essential skills and tools to get work done with and with the help of other people. The program is ideal for new leaders who need to transition successfully from individual contributors to leaders of others. It also applies to leaders who have been in their roles for some time and are looking for practical and relevant guidance on how to effectively lead and manage their teams.

团队领导者对每项业务指标（员工生产力和敬业度、客户满意度和忠诚度、创新能力和财务绩效）都有着巨大影响。他们是团队文化的创造者和承载者，并会对优质人才的去留产生直接影响。团队领导者通常对客户体验质量负责，并且他们及其带领的团队是产品与流程创新的最大源泉。

团队领导者一直承受着较大的压力，而现在更有加剧之势。对于他们来说，80%的成功来源于人际能力。然而，许多人的晋升却是由于他们优秀的专业技能。所以无论是新晋的团队领导者，还是经验丰富的团队领导者，要在现如今的工作环境中出色地带领团队都面临极大的挑战。

领导团队6关键是基于经过验证的富兰克林柯维公司精选和设计的内容，课程提供的思维、技能和工具经过了相应更新和调整，为团队领导者提供了与他人共事并通过他人实现目标的必要技能和工具，为团队领导者提供了切合实际的资源，帮助他们更好地承担起这个压力与责任并存的领导者角色。

通过此次一天的培训课程，您将学到:

学员深入了解领导力相关知识，帮助学员成功地进行关键的思维转变，通过定期面谈技巧，协助团队成员解决问题，创建反馈文化，引领团队变革，合理管理时间和精力，带领团队达成目标，成为高效能领导者。