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How often are you called into a meeting to tackle a problem and within the first few minutes, participants are already debating about a solution? Jumping to a solution is one of the most prevalent and pernicious maladies in organizations, which leads to delayed problem solving, high costs, and sluggish responsiveness that can demoralize an entire organization.

The Art and Science of Diagnostic Thinking provides new insights into how individuals and teams can solve the right problem the first time. The critical challenge is that all too often when tackling problems, individuals and teams suffer from a set of biases and additionally, impediments cause them to focus on problem solving. In contrast, this session focuses on the art of comprehensively formulating problems before solving the one.

Speakers

  • Jackson Nickerson (Professor at Frahm Family Professor of Organization and Strategy  Brookings non-resident Senior Fellow in Governance Studies Olin Business School Washington University in St. Louis)

    Jackson Nickerson

    Professor at Frahm Family Professor of Organization and Strategy Brookings non-resident Senior Fellow in Governance Studies Olin Business School Washington University in St. Louis

    Jackson Nickerson is the Frahm Family Professor of Organization and Strategy at the Olin Business School at Washington University in St. Louis. He also is director of the Brookings Executive Education program and a nonresident senior fellow in Governance Studies at the Brookings Institution. His research on pharmaceutical manufacturing, which has been discussed in Business Week, has led to tangible changes in the way the FDA oversees pharmaceutical manufacturing. Jackson teaches strategic management and leadership courses on innovation, organizational strategy, and critical and strategic thinking. His research focuses on leadership issues around why firms choose different organizational structures and the performance implications of these choices; with a special emphasis on knowledge, innovation, and problem formulation and solving. Through executive education and consulting activities, Jackson has engaged and impacted numerous organizations for industries including architecture and art, chemicals, education, finance, health care, and pharmaceuticals organizations.

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Tickets

Standard Ticket
Standard Price Free

Registration

To register for this event, please RSVP online. For more information, please contact Kelly Deng at (+86 21) 6279-7119 ext. 4580 or email kelly.deng@amcham-shanghai.org.

Interested in introducing your products or services to AmCham Shanghai members through Spotlight Session? Please contact Zoe Zhang at (+86 21) 6279-7119 ext. 5667 or email zoe.zhang@amcham-shanghai.org for detailed information.

What is a Spotlight Session? A Spotlight Session is a promotional platform for companies to introduce products and services to interested AmCham Shanghai members. The sessions are conveniently held at AmCham Shanghai's offices and attendance is FREE.