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Background
As a project leader, a role that often leads without authority, have you ever run into one of these dilemmas?
- At an important project meeting, the more you want to impress your stakeholders, the more off the meeting goes…
- Your project requires extra support from top management, yet the key stakeholders are too busy to attend meetings or even to read your emails…
- A team member frequently delays on task delivery, but you are not comfortable giving direct feedbacks as you are not his/her line manager…
- During global pandemic, must of your team communication happens online, but it seems more challenging to express yourself properly and accurately via chatting apps, emails, and virtual meetings…
背景
作为经常需要非职权领导力的项目负责人, 你是否也经历过以下窘境?
- 在一个重要的项目会议上,你想要给关键干系人留下好印象,当往往越重视,越适得其反…
- 你的项目需要管理层的支持,但是相关领导太忙,没有时间参加会议,甚至没时间回复邮件…
- 一个项目组员经常不按时交付,但你并不是他的直线经理,因此难以给出直接的意见和建议…
- 在疫情大环境下,多数团队沟通在线上发生,但似乎通过聊天软件、邮件、线上会议很难准确表达自己…
Course Introduction
Effective Communication in Project Management is a practical training designed to help participants communicate clearly and effectively in project-based situations, especially difficult situations where leading without authority is needed. This is not a theoretical training on how effective communication works or what phycological tricks are behind it, instead, it only focuses on practical techniques which could bring visible improvements during the class. This training includes four project-based effective communication techniques:
- Project presentation technique
- Project escalation technique
- Project feedback technique
- Online communication technique
All above-mentioned techniques will be practiced though real-case exercises during the training.
Objective
At the end of this session, participants will:
- Understand the key elements of project-based communication
- Master the techniques for effective project-based communication
- Achieve visible improvement on project-based communication
课程介绍
项目管理中的高效沟通是一门专门针对项目场景的沟通技巧课程,可以帮助学员在项目场景中更加清楚、高效地沟通,尤其是在需要非职权领导力的困难场景中。这并不是一个关注高效沟通如何运行及其背后的心理学原理的理论化培训,相反,本课程聚焦在可以现场带来提升效果的实用工具。本课程包括四个基于项目的高效沟通技巧:
- 项目中的演讲技巧
- 项目中的汇报技巧
- 项目中的反馈技巧
- 线上沟通技巧
以上提到的所有技巧都会通过培训中的实操练习得到锻炼。
课程目标
在课程结束时,学员将:
- 理解基于项目沟通的要素
- 掌握基于项目高效沟通的技巧
- 收获基于项目沟通能力的显著提升